Beth’s Place Recovery Privacy Policy & SMS Terms (Effective: June 20, 2025)
1. Introduction
Beth’s Place Recovery (“we,” “us,” “our”) is committed to protecting your privacy. This document explains how we collect, use, store, and share personal information—including your phone number—when you sign up for our SMS communications, as required under A2P 10DLC, CTIA, TCR, and U.S. law.
2. Information We Collect
- Contact Details: phone number, and optionally your name, email, etc.
- Consent Records: method, date/time of opt-in/opt-out.
- Usage Metadata: SMS timestamps, system logs.
Collection occurs when:
- You submit our online form or check “I agree to receive SMS from Beth’s Place Recovery,”
3. How We Use Your Information
We use your data to:
- Facilitate appointment reminders and scheduling,
- Send clinical or operational updates (e.g., rescheduling, forms),
- Provide practice-wide notifications (e.g., closures),
- Respond to “HELP” inquiries.
We may share your data only with:
- SMS delivery vendors, carriers, and service providers to operate messaging,
- Legal or regulatory entities when required.
We do not sell or rent phone numbers or consent data to third parties for marketing
- Your phone number will be handled in accordance with our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.
4. Message Frequency & Rates
- Frequency: Message frequency may vary.
- Carrier Fees: “Message and data rates may apply.”
- Messages are sent between 8 AM and 9 PM local time, unless it's an urgent emergency .
5. Your Consent
By opting in, you indicate that you are 18+ (or have guardian consent) and authorize us to send recurring informational SMS. Consent is separate from any other consent (e.g., email)
6. Opt-Out & Help Instructions
- STOP: Reply STOP (or common variants like “end,” “quit,” “unsubscribe”) to unsubscribe. You will receive a confirmation and no further SMS will be sent .
- HELP: Reply HELP for assistance, or contact us at 7015569965 or bethsplacerecovery@gmail.com
Requests are processed promptly; after STOP, no more messages will be sent except a final confirmation.
7. Security & Data Retention
We maintain industry-standard security measures (encryption, access controls, audits) to protect your data. We retain consent and messaging logs as long as you remain opted in and delete or anonymize them within 30 days of opting out, or as required by law.
8. Information Sharing & Third Parties
We share your information only as necessary:
- With SMS delivery partners or carriers to fulfill our service,
- If legally required (e.g., court orders),
- If you give explicit consent.
We never share your phone number or SMS consent for third-party marketing .
9. Children’s Privacy
Our communication service is for individuals 18 years and older. If we learn that a child under 18 provided a phone number, we will disable messaging to that number and erase the information promptly.
10. Your Rights & Privacy Requests
- Access: Request a copy of your data.
- Correction: Ask us to correct inaccuracies.
- Deletion: Ask to erase your data (except for legally required records).
Requests may be sent to bethsplacerecovery@gmail.com. We respond within 30 days.
11. Changes to This Policy
We may revise this policy at any time. Updated versions will be posted on our website with a new “Effective” date.
Your continued use of our SMS service after updates indicates acceptance.
12. Contact Us
If you have questions about our privacy or SMS policy, please contact:
Beth’s Place Recovery
Email: bethsplacerecovery@gmail.com
Phone: (701) 566-9965
Address: 1606 30th Ave S Suite 2 Moorhead, MN 56560
Beth’s Place Recovery – SMS Terms & Conditions
- Program: “Beth’s Place Recovery SMS”
- Sender ID: Beth’s Place Recovery or our local clinic number
- Message Type: Appointment reminders, treatment updates, clinic notices
- Frequency: May vary
- Rates: Standard messaging/data rates may apply
- Opt-Out: Reply STOP to unsubscribe (confirmation sent)
- Help: Reply HELP, or contact (701) 566-9965 or bethsplacerecovery@gmail.com
- Re-Opt-In: Reply START to re-subscribe after opting out
- Time: Messages sent only 8 AM–9 PM local time
- Privacy: Your information will never be sold or shared for marketing
Updates: Terms and policy changes posted on our website; usage constitutes acceptance